Last updated: 1/30/2026
FollowUpHub.ai (“FollowUpHub,” “we,” “us,” or “our”), AI Vaani Technology Corp Initiative, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use our website, platform, software, and services (collectively, the “Services”).
This Privacy Policy should be read together with our Terms of Service. By using the Services, you agree to all three.
We may collect personal information you voluntarily provide, including:
Full name
Email address
Phone number (including mobile numbers)
Company or brokerage name
Billing and payment information
Login credentials
Contacts, messages, notes, call records, automations, files, and other content entered into the platform
When you use the Services, we may collect:
IP address
Device identifiers and type
Browser and operating system information
Usage data (pages viewed, actions taken, timestamps, feature usage)
Log files and diagnostic data
If you connect third-party services (e.g., SMS providers, calendars, CRMs, email platforms), we may receive information from those services in accordance with your permissions and their privacy policies.
We use personal information to:
Provide, operate, and maintain the Services
Create, authenticate, and manage user accounts
Process subscriptions, payments, and billing
Enable messaging, AI features, automations, analytics, and workflows
Communicate service updates, system notices, and support responses
Improve performance, reliability, and security
Detect fraud, misuse, or violations of our Terms or AUP
Comply with legal and regulatory obligations
We do not sell personal information.
FollowUpHub enables SMS messaging as part of its CRM and automation features. SMS use cases may include:
Account verification and security notifications
Service alerts and platform updates
Customer support responses
User-initiated or automated business communications with contacts
Workflow-based reminders or notifications configured by the user
SMS messaging must comply with all applicable laws, carrier rules.
By providing a mobile phone number and opting in, you consent to receive SMS messages from FollowUpHub related to the Services.
Message frequency: Varies based on account activity
Message & data rates: Message and data rates may apply
Opt-out: Reply STOP at any time to unsubscribe
Help: Reply HELP or contact [email protected]
SMS consent is not a condition of purchase.
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability and network conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other personal information may be shared only as necessary to provide the Services, comply with the law, or enforce our Terms and AUP.
We use cookies and similar technologies to:
Enable essential functionality
Maintain sessions and preferences
Analyze usage and performance
Improve platform features
You may disable cookies via your browser settings, though some features may not function properly.
We use reasonable administrative, technical, and physical safeguards to protect personal information, including:
Secure infrastructure and access controls
Authentication and authorization measures
Monitoring for unauthorized access
No system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
Provide the Services
Meet legal, accounting, or contractual requirements
Users may request account and data deletion, subject to applicable law.
Depending on your jurisdiction, you may have the right to:
Access personal data
Correct inaccurate information
Request deletion of personal data
Restrict or object to certain processing
Requests can be made by contacting [email protected].
The Services are intended only for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
Your information may be processed in jurisdictions outside your country, where data protection laws may differ.
We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised policy.
For questions, data requests, or support:
FollowUpHub.ai
📧 [email protected]
🌐 https://www.followuphub.ai
Terms of Service: https://www.followuphub.ai/termofservice-page