Terms of Service

Last updated: 1/30/2026

These Terms of Use (“Terms”) govern your access to and use of FollowUpHub.ai (“FollowUpHub,” “we,” “us,” or “our”),AI Vaani Technology Corp Initiative , including our website, software platform, CRM tools, AI features, messaging services, and related offerings (collectively, the “Services”).

These Terms form a legally binding agreement between you and FollowUpHub.
By accessing or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.

These Terms should be read together with our Privacy Policy and Acceptable Use Policy (AUP).


1. Eligibility (18+ Only)

You must be at least 18 years of age to use the Services.

By using FollowUpHub, you represent and warrant that:

  • You are 18 years of age or older

  • You have the legal authority to enter into this agreement

  • You will comply with all applicable laws, regulations, and carrier requirements

The Services are not intended for use by minors.


2. Description of the Services

FollowUpHub provides CRM, automation, AI-powered workflows, analytics, and messaging tools designed to help businesses manage communications and customer engagement.

The Services may include:

  • Account registration, verification, and security notifications

  • Platform updates, service alerts, and system notices

  • Customer support communications

  • SMS, email, and automated messaging tools

  • Workflow-based reminders, notifications, and confirmations

  • AI-assisted messaging and operational insights

The Services are intended for lawful business use only.


3. Account Registration & Responsibility

To access certain features, you must create an account.

You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Be responsible for all activity occurring under your account

You are responsible for ensuring that all use of the Services under your account complies with these Terms, the Privacy Policy, and the AUP.


4. SMS Messaging – Description of Use Cases

If you enable SMS messaging, FollowUpHub may send SMS messages for the following purposes:

  • Account registration, verification, and security notifications

  • Platform updates, service alerts, and system notices

  • Customer support responses and service-related communications

  • User-configured or automated business communications with contacts

  • Workflow-based reminders, notifications, and confirmations

SMS messages sent by FollowUpHub are service-related and are delivered only in accordance with user configuration, applicable laws, and carrier requirements.


5. SMS Consent, Opt-Out Instructions & Support

By providing a mobile phone number and opting in, you consent to receive SMS messages from FollowUpHub related to the Services.

  • Message frequency: Varies based on account activity and configuration

  • Opt-out: You may opt out at any time by replying STOP to any message

  • Help: Reply HELP for assistance or contact [email protected]

  • Consent disclosure: SMS consent is not a condition of purchase

Opt-out requests are honored immediately.


6. Message & Data Rate Disclosure

Message and data rates may apply depending on your mobile carrier and service plan.
FollowUpHub is not responsible for any charges imposed by your carrier.


7. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed, undelivered, or failed messages.
Message delivery is subject to carrier network availability and conditions beyond FollowUpHub’s control.


8. Fees, Subscriptions & Payments

Certain features of the Services require a paid subscription.

  • Fees are billed in advance on a recurring basis unless stated otherwise

  • All fees are non-refundable except where required by law

  • We may modify pricing with reasonable notice

  • Failure to pay may result in suspension or termination of access

You authorize FollowUpHub to charge your selected payment method for applicable fees.


9. Acceptable Use

You agree to use the Services only in accordance with:

  • These Terms

  • Our Acceptable Use Policy

  • All applicable laws, regulations, and carrier rules

You may not use the Services to:

  • Send messages without valid consent

  • Send spam, deceptive, or unlawful communications

  • Violate privacy, data protection, or messaging laws

  • Engage in fraudulent or harmful activity

Violations may result in immediate suspension or termination.


10. User Content & Data

You retain ownership of all data and content you upload or submit (“User Content”).

By using the Services, you grant FollowUpHub a limited, non-exclusive, worldwide license to host, process, and use User Content solely to operate and improve the Services.

You represent that you have all necessary rights and permissions to submit User Content.


11. AI & Automation Disclaimer

AI features are provided for assistance purposes only.

  • AI outputs do not constitute legal, financial, or professional advice

  • You are solely responsible for reviewing and approving AI-generated content

  • FollowUpHub makes no guarantees regarding the accuracy or compliance of AI outputs

Human judgment is required at all times.


12. Privacy & Data Protection

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

🔗 Privacy Policy: https://followuphub.ai/privacy


13. Suspension & Termination

We may suspend or terminate your access to the Services if:

  • You violate these Terms, the Privacy Policy, or the AUP

  • Your use poses a legal, security, or operational risk

  • Required by law or carrier rules

You may cancel your account at any time. Outstanding payment obligations remain due.


14. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law, FollowUpHub disclaims all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of outputs

We do not guarantee uninterrupted or error-free operation.


15. Limitation of Liability

To the maximum extent permitted by law, FollowUpHub shall not be liable for:

  • Indirect, incidental, consequential, or punitive damages

  • Loss of data, profits, or business opportunities

Our total liability shall not exceed the amount paid by you to FollowUpHub in the 12 months preceding the claim.


16. Indemnification

You agree to indemnify and hold harmless FollowUpHub from any claims, damages, losses, or expenses arising from:

  • Your use of the Services

  • Your User Content

  • Your violation of these Terms, the Privacy Policy, or the AUP


17. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction – e.g., Ontario, Canada], without regard to conflict of law principles.


18. Changes to These Terms

We may update these Terms from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.


19. Contact Information

For questions, legal notices, or support:

FollowUpHub.ai
📧 [email protected]
🌐 https://www.followuphub.ai


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